Guest Services Representative -Please email your resume to amjaneway@arthurrue.com
Arthur Rue Agency is looking to expand our owner and guest services team!
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently, ensuring accuracy of information
- Provide information about property facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
```Experience```
- Previous experience in hospitality or customer service preferred
- Familiarity with operations and front desk procedures is a plus
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to handle difficult situations with patience and professionalism
- Proficient in phone etiquette and handling multiple phone lines
- Attention to detail and ability to multitask effectively
- Basic computer skills for data entry and reservation systems
At Arthur Rue Agency, we value our guests' satisfaction above all else. As a Guest Service Agent, you will play a crucial role in providing exceptional service to our guests throughout their stay. Your warm welcome, and helpful assistance will contribute to creating a positive guest experience.
We offer competitive pay rates and opportunities for career growth within our management team. Join our team of dedicated professionals who are committed to delivering outstanding hospitality services.
Please note that this position does require working weekends as part of the regular schedule. During the off season, Oct-April, Sundays are not required. Every Saturday required from May-Sept with rotating Sundays.
If you have a passion for customer service, enjoy working in a fast-paced environment, and have the necessary skills and experience, we would love to hear from you. Apply today to join our team as a Guest Service Agent!
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